Track your order!
When your order has been shipped from our warehouse, you will receive a delivery confirmation with your tracking number.
You can find the information concerning a shipping carrier your parcel was sent with in your delivery confirmation alongside your tracking number.
TRACK WITH https://www.post.lu/en/particuliers/colis-courrier/track-and-trace#/searchYour parcel is sent out directly from our warehouse in Luxembourg with Post Luxembourg. Once the parcel has reached the country of destination, the delivery is handed over to the local delivery organisation.
When your delivery is on its way to the destination country it might be difficult to track your order. The tracking information will be updated as soon as the parcel is scanned in the destination country. For deliveries outside of Europe this might take up to 10 working days.
The parcels are sent from Luxembourg, meaning that the total delivery time will differ from destination to destination.